If when receiving your order you have any issues please contact us as soon as possible so we can rectify the situation.
Call 01263 701203 Monday - Saturday 9am - 5pm. or email firstname.lastname@example.org
Distance Selling Regulations permit you to cancel your order for up to seven working days, starting from the day after you receive the goods, except for perishable goods. If you wish to cancel the order please do so by letter or email.
You are responsible for returning the goods at your own expense if you cancel the order after they have been delivered to you.
The returned goods must be packaged to prevent any damage and be in sale-able condition when returned to Bird Ventures. We reserve the right to charge for the reduction in value if you fail to take reasonable care f the goods prior to them being returned.
If you fail to return the goods we may decide to collect them and will charge the direct cost of doing so to you.
Our returns policy does not affect your legal rights.